Privacy Policy

Last updated: 15 July 2026

The Kishores ("we", "us", "our") operates thekishores.in and provides performance advertising, video content, website and related creative/marketing services. This Privacy Policy explains what information we collect from you, how we use it, and your rights over it.

1. Who we are

2. Information we collect

We collect information you directly provide to us, and limited technical information automatically:

• Contact & enquiry details — name, email address, phone/WhatsApp number, and the details of your project or enquiry, submitted via our contact form or WhatsApp.
• Client & project information — business name, brand assets, ad accounts access, content you share with us to deliver the services you've engaged us for.
• Billing information — name, email, address, and GSTIN (if applicable) needed to raise invoices. We do not collect or store your card, UPI or bank account details — payments are processed directly by our payment gateway partner, Razorpay, under their own security and privacy practices.
• Basic technical data — standard web log data (IP address, browser type, pages visited) collected automatically when you visit our website, for security and analytics purposes.

3. How we use your information

• To respond to enquiries and provide quotes or consultations.
• To deliver the services you've engaged us for (ad campaigns, video, websites, design, social media, SEO).
• To raise invoices and process payments via Razorpay.
• To communicate project updates via email or WhatsApp.
• To improve our website and services.

We do not sell your personal information to third parties.

4. Sharing of information

We share information only where necessary to operate our business:

• Razorpay (our payment gateway) — for processing payments you make to us. Razorpay's own privacy policy governs how it handles payment data.
• Sub-contractors / freelancers we work with to deliver your project (e.g. editors, designers), bound by confidentiality.
• Ad platforms (Meta, Google, YouTube) where required to run campaigns you've asked us to manage, using access you grant us.
• Government or regulatory authorities, where required by law.

5. Data retention

We retain enquiry and client information for as long as needed to deliver services and meet accounting/tax obligations (typically up to 8 years for financial records, per Indian tax law), after which it is deleted or anonymised.

6. Your rights

You can ask us to access, correct, or delete the personal information we hold about you at any time by writing to hello@thekishores.in. We'll respond within a reasonable time, subject to any legal obligation to retain certain records (e.g. invoices).

7. Cookies

Our website may use minimal, essential cookies/local storage for basic functionality (e.g. remembering your session). We do not use invasive third-party ad-tracking cookies on thekishores.in itself.

8. Security

We take reasonable technical and organisational measures to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of our website or services after changes means you accept the updated policy.

10. Grievance / contact

For any questions, complaints or concerns about this Privacy Policy or how your data is handled, contact:

11. Governing law

This Privacy Policy is governed by the laws of India. Any disputes arising under it are subject to the exclusive jurisdiction of the courts of Delhi, India.